Collection Operations

Tucker Communications collection department offers a full range of retention and disconnect programs tailored to the needs of our clients. Our highly successful collection teams provide exceptional collection returns through multiple contact visits throughout the pending disconnect window. We work during peak customer contact times to increase retention and collection percentages throughout the disconnect process.

Key to any provider’s revenue stream and bottom line is CPE retention and recovery. Tucker Communications has a proven track record in CPE recovery efforts and utilizes multiple resources to track down and recover lost equipment. Pre and post disconnect CPE recovery programs add resources to your supply chain and greatly reduce capital investment that can be used on other revenue generating endeavors.